Privacy Policy - Sprunki

At Sprunki, your privacy is of utmost importance to us. This Privacy Policy outlines how we collect, use, and protect your personal information when you interact with our website. By using our site, you agree to the practices described in this policy.

1. Information We Collect

We may collect the following types of personal information:

Personal Identifiers: Name, email address, phone number, and other contact details provided by you.
Account Information: Username, password, and other details necessary for account creation.
Device Information: IP address, browser type, operating system, and device identifiers.
Usage Data: Pages visited, time spent on the site, clicks, and navigation patterns.
Payment Information: If applicable, credit card details and billing addresses for processing transactions.
Cookies and Tracking Data: Information collected via cookies or similar technologies to enhance user experience (see Section 6).

2. How We Collect Your Data

We collect data in the following ways:

When you provide it directly (e.g., signing up for an account or filling out forms).
Automatically through cookies and tracking technologies as you navigate our site.
From third-party services integrated with our platform (e.g., payment processors).

3. Why We Collect Your Data

We collect your data for the following purposes:

To provide and improve our services.
To personalize your experience on Sprunki.
To process transactions and manage accounts.
To send updates about new features or promotional offers (with your consent).
To comply with legal obligations.

4. How We Use Your Data

We use your personal information in accordance with applicable laws, including:

Delivering requested services or products.
Enhancing website functionality and user experience.
Analyzing site usage to improve performance.
Communicating with you regarding inquiries or support requests.

We do not sell your personal information. However, we may share it with:

Service Providers: Third parties that assist in website operations (e.g., hosting providers or payment processors).
Legal Authorities: When required by law or to protect our rights.
Business Transfers: In case of a merger or acquisition.

6. Cookies and Tracking Technologies

Sprunki uses cookies to improve user experience. These include:

Essential cookies for website functionality.
Analytics cookies to track usage patterns.
Advertising cookies for personalized marketing.

You can manage cookie preferences through your browser settings.

7. Data Retention

We retain your personal information only as long as necessary to fulfill the purposes outlined in this policy or as required by law. Afterward, your data will be securely deleted or anonymized.

8. Security Measures

We implement industry-standard security measures to protect your data from unauthorized access or breaches. These include encryption, firewalls, and secure servers.

However, no system is entirely foolproof. Please notify us immediately if you suspect any security issues.

9. Your Rights

Depending on your location, you may have the following rights under applicable laws such as GDPR or CCPA:

Right to access your data.
Right to correct inaccurate data.
Right to delete your data (“Right to be Forgotten”).
Right to object to data processing or withdraw consent.
Right to data portability.

To exercise these rights, contact us at [insert contact email].

10. Children’s Privacy

Sprunki does not knowingly collect personal information from children under 13 years old without parental consent. If you believe we have collected such data unintentionally, please contact us immediately.

11. International Data Transfers

If you are accessing Sprunki from outside Malaysia, note that your data may be transferred to servers located in Malaysia or other countries with different privacy laws.

12. Updates to This Privacy Policy

We may update this policy periodically to reflect changes in our practices or legal requirements. The “Last Updated” date at the top indicates the most recent revision.